AI workflows and business bots
Chat assistants for your website and your staff, lead capture and support triage, and AI workflows that handle routine email, CRM, document and content tasks. Built around how your team works.
AI that takes routine work off your team
Many hours go on the same tasks: answering the same questions, copying details between systems, sorting emails and reading documents. We build business bots and AI workflows that handle that routine work, so your team can spend time where it matters.
We have built this kind of system for clients before. Each one is planned around your content, your systems and how your team works.
Business bots
Chat assistants built for your business, working from your own content.
Website chat assistant
Answers visitor questions from your own website and documents.
Internal assistant
Helps staff find answers in your company documents.
Lead capture and booking
Asks the right questions, collects the details and books a call.
Support triage
Sorts incoming support requests and drafts replies for your team.
AI workflows
Routine steps handled automatically, with a person in the loop where it matters.
Email and enquiries
Sorting, summarising and drafting replies to incoming messages.
CRM updates
Moving details from forms, emails and spreadsheets into your CRM.
Documents
Pulling information out of documents and drafting reports.
Content
Drafting content for a person to review before it is published.
How it works
Every project is scoped and priced before it starts.
-
1
A short call
You tell us which tasks take up your team’s time and which systems you use.
-
2
Scope and quote
We agree what the bot or workflow will do, what it connects to and the price.
-
3
Build and test
We build it, test it with you on real examples, then launch.
Is it right for you?
A good fit if
- your team answers the same questions every day
- details are copied by hand between email, forms and your CRM
- enquiries or support requests wait to be sorted
What it can’t do
- be right every time; no AI tool is, so a person stays in the loop where it matters
- replace the judgement of your team
- work well without clear content and information to draw on
Related services
Bots and workflows often connect to other systems. For custom software see web development, and for work on your existing code, AI-assisted software engineering. To help your team use AI tools themselves, see our workshops.
Projects are quoted after scoping. You can add one to an indicative quote on the pricing page.
FAQ
Common questions
Short answers to what clients ask us most. Anything else, just ask.
Ask a question
What is a business bot?
A chat assistant built for your business. It can answer visitors on your website, help staff find information in your documents, capture leads and book calls, or sort incoming support requests.
What can an AI workflow do?
Take routine steps off your team: sorting and summarising emails and enquiries, updating your CRM, pulling information out of documents, and drafting content for a person to review.
Will it always give the right answer?
No AI tool is right every time. We set it up to work from your own content, test it with you before launch, and keep a person in the loop where a mistake would matter.
How is it priced?
Each project is quoted after we have agreed what the bot or workflow needs to do and what it connects to.
Insights
Related insights
Articles related to this service.