{
    "version": "1.7.2",
    "built_at": "2026-11-03T13:37:20+00:00",
    "item": {
        "id": "service_ai_automation",
        "name": "AI Workflows and Business Bots",
        "summary": "Chat assistants, lead capture and support triage, plus AI workflows for email, CRM updates, documents and content, built around how your team works.",
        "url": "https://www.dbeta.co.uk/ai-workflows-business-bots.html",
        "pricing_model": "quote",
        "deliverables": [
            "a website chat assistant that answers from your own content",
            "an internal assistant for staff, working from your documents",
            "lead capture, booking and support triage",
            "AI workflows for email, CRM updates, documents and content"
        ],
        "faqs": [
            {
                "question": "What is a business bot?",
                "answer": "A chat assistant built for your business. It can answer visitors on your website, help staff find information in your documents, capture leads and book calls, or sort incoming support requests."
            },
            {
                "question": "What can an AI workflow do?",
                "answer": "Take routine steps off your team: sorting and summarising emails and enquiries, updating your CRM, pulling information out of documents, and drafting content for a person to review."
            },
            {
                "question": "Will it always give the right answer?",
                "answer": "No AI tool is right every time. We set it up to work from your own content, test it with you before launch, and keep a person in the loop where a mistake would matter."
            },
            {
                "question": "How is it priced?",
                "answer": "Each project is quoted after we have agreed what the bot or workflow needs to do and what it connects to."
            }
        ],
        "related_services": [
            "service_software_engineering",
            "service_web_development",
            "service_workshops"
        ],
        "related_blogs": [
            "blog_v100",
            "blog_v46",
            "blog_v40"
        ],
        "published_at": "2026-11-02T00:00:00+00:00",
        "updated_at": "2026-11-02T00:00:00+00:00"
    }
}